The National Research Council ( NRC ) welcomes your enquiries and your feedback. You can contact us by email, mail or telephone and we will address your concerns as quickly as possible. Direct your questions and your information requests to:
Virtual Store support
For help with the Virtual Store website ("My Account", "Shopping Basket"), use the Technical help link.
Customer assistance
Monday to Friday
8:30 am - 4:30 pm (EST)
Construction publications
Publication sales - Construction
1200 Montreal Road
Building M-20
Ottawa, Ontario K1A 0R6
Canada
Toll-free: 1‑800‑672‑7990
Telephone: 613‑993‑2463 (Ottawa-Gatineau and outside of Canada)
Fax: 613‑952‑7673
Email: CONSTPubsales-Ventes@nrc-cnrc.gc.ca
Certified reference materials
Halifax CRM Sales Office
Metrology Research Centre
1411 Oxford Street
Halifax, Nova Scotia B3H 3Z1
Canada
Telephone: 902‑426‑8281
Fax: 902‑426‑5426
Email: CRM-MRCHalifax@nrc-cnrc.gc.ca
Ottawa CRM Sales Office
Metrology Research Centre
1200 Montreal Road
Bldg. M-36, Room 1029
Ottawa, Ontario K1A 0R6
Canada
Telephone: 613‑993‑2359
Fax: 613‑993‑8915
Email: CRM-MRCOttawa@nrc-cnrc.gc.ca