Payment and shipping

 

Publications

Discounts

Volume discounts are applicable on all qualifying orders. When you place such an order online, the National Research Council (NRC) Virtual Store will automatically calculate your volume discount and display it during the checkout process.

Bulk orders:

10% on minimum order of 10 copies of the same printed document

Note:1

Excluded from this discount are:

  • Electronic publications (downloadable PDF s and on-line subscriptions)
  • Construction technology updates
  • Package deals on 2010 and 2005 National Construction Codes

Educational bookstores

25% on minimum order of 10 printed documents

Note:2

Excluded from this discount are:

  • Electronic publications (downloadable PDF s and on-line subscriptions)
  • Construction technology updates
  • Package deals on 2010 and 2005 National Construction Codes

Also, due to the electronic licensing process, downloadable PDF s and on-line subscriptions cannot be purchased by bookstores.

Package deals:
  • 15% discount on minimum order of 3 different 2010 National Codes (same printed format or downloadable PDF (off-line) format)
  • 15% discount on minimum order of 3 different 2010 National Codes (5 on-line subscriptions - single user)
  • 15% discount on minimum order of 3  2010 National Codes (1 year on-line subscriptions - single user)
  • 15% discount on minimum order of one printed 2010 Code (binder version or soft cover version) combined with downloadable PDF (off-line) or 5 year on-line subscription (single user) of same code document

Note:3

Discounts may not be combined.

Shipping rates

Please allow 4 to 6 weeks for delivery.

Shipping charges to Canada, United States and international destinations are as follows:

Order total
in Canadian dollars
Shipping rates
Canada U.S. Other
$0.01 to $60.99 $11.00 $22.00 $25.00
$61.00 to $199.99 $19.00 $25.00 $50.00
$200.00 to $599.99 $25.00 $35.00 $75.00
$600.00 to $999.99 5% of total 12% of total 15% of total
$1,000.00 to $1,999.99 4% of total 10% of total 12% of total
Over $2,000.00 3% of total 8% of total 10% of total

Note:4

All prices quoted are in Canadian funds.

International customers

For customers who are using our site or purchasing items from a country other than Canada, please note that all prices listed are in Canadian dollars. We welcome customers from other countries but please be aware that any additional shipping costs and customs charges may apply to the country you reside in or where the items are being sent. Please note that international orders are shipped by surface mail but delivery times to addresses outside Canada and the United States will vary.

Certified Reference Materials ( CRM s)

Shipping rates

Shipping charges to Canada, United States and international destinations are as follows:

Biotoxin CRM orders
Value of products in order Canada U.S. Other
$0 to $500 $27.00 $27.00 $61.00
$501 to $1,500 $34.00 $34.00 $68.00
$1,501 to $2,500 $41.00 $41.00 $81.00
$2,501 to $3,000 $61.00 $61.00 $108.00
$3,001 to $5,000 $81.00 $81.00 $135.00
$5,001 to $10,000 $108.00 $108.00 $162.00
$10,001 to $15,000 $135.00 $135.00 $203.00
$15,001 to $20,000 $162.00 $162.00 $243.00
$20,001 and up Custom Custom Custom
Inorganic and Organic CRM orders
Value of products in order Canada U.S. Other
$0 to $500 $15.00 $20.00 $40.00
$501 to $1,000 $20.00 $35.00 $70.00
$1,001 to $3,000 $25.00 $55.00 $100.00
$3,001 to $5,000 $30.00 $60.00 $120.00
$5,001 to $8,000 $50.00 $70.00 $150.00
$8,001 and up Custom Custom Custom

Note:5

All prices quoted are in Canadian funds.

All orders will be shipped via FedEx, with "Carriage Paid To" ( CPT ) shipping terms, with the exception of some orders that include products classified as Dangerous Goods in Excepted Quantities when FedEx is unable to deliver and the services of our Freight ForwarderFootnote 1 will be used, or if alternative arrangements have been agreed upon by NRC prior to shipping. For more information on countries FedEx is able to deliver dangerous goods to, please refer to their website: Transportation of Dangerous Goods (FedEx Canada)

Orders are processed and shipped within 5 business days of receiving all the required information from purchaser – temperature sensitive products may require longer processing time due to carrier shipping schedules.

An email will be sent to the purchaser with the shipment tracking information for their order. Clients are encouraged to monitor the shipping progress for any delays. NRC takes no responsibility for delayed or lost shipments and there is no insurance on packages. Shipments are packaged carefully so that the integrity of the products is maintained. If shipment is not received within a reasonable time, please contact the courier service. Customs, duty charges, and custom broker fees are the responsibility of the customer. Check quarantine restrictions in your country to ensure smooth transfer of CRMs from Canada to the destination.

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