Account access issues: We have been made aware of the fact that some of our NRC Virtual Store account owners are currently encountering difficulties when trying to access their accounts and may also be unable to reset their passwords. We apologize for any inconvenience this may be causing. If you are among the group of account owners experiencing these difficulties, please call the NRC Call Centre at 1-877-672-2672.
Please Note: The National Research Council Canada (NRC) offices will be closed from December 24, 2024 to January 1, 2025 inclusively. Orders placed after office hours on December 23 will not be processed until January 2, 2025. We thank you for your patronage, and extend our best wishes for the holiday season.
The National Research Council (NRC) virtual store is your one-stop-shop for a number of free and priced NRC products and services. You can either order online in a fast, convenient and secure way, or through our customer assistance. Federal Government departments or agencies must contact the customer assistance.
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How to shop
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Account management
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Payment and shipping
Information on discounts, shipping rates, international orders
Returns and refunds
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Other ways to order
Ordering by fax, by mail or by telephone
Customer assistance
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