Setting direction and operating in keeping with an understanding of the industry or economic sector, market dynamics and priorities, and NRC's role in regional and national systems of innovation.
Level 1
Understands business practices and etiquette
- Follows appropriate business practices and business etiquette in keeping with NRC's values.
- Understands the business situation of clients and adapts actions accordingly.
Level 2
Applies business principles
- Understands the clients' priorities, dynamics and operational details.
- Strives for the best return on investments and to maximize the benefits for NRC and clients (e.g. through sound negotiating, identifying business opportunities).
- Uses understanding of business management and operations to make decisions.
Level 3
Understands business sectors
- Continually gathers information about the current and future market and client needs.
- Identifies business needs or issues common to a business sector.
- Develops innovative ways to generate revenue and/or return on investment for NRC and NRC clients, and maximize resources.
- Ensures due diligence by keeping informed of the business and/or operational plans and directions of clients.
- Enters into business relationships that are equitable and beneficial for everyone.
Level 4
Positions NRC within the market context
- Understands and anticipates the needs and potential trends of science and technology in the global marketplace.
- Understands and values NRC's intellectual property, development efforts, alliances and products.
- Identifies opportunities to invest in, develop and promote the accomplish-ments and capabilities of NRC and its clients.
- Adapts priorities and direction to the changing market demands.
- Acts to influence the market by promoting innovations and their value to the economic and social well-being of Canada.