Building, leading and working effectively within work teams.
Level 1
Networking
Cultivating a network of contacts as sources of information, advice and support.
- Pursues the development of contacts to expand opportunities
- Actively and continuously seeks opportunities to promote business and increase visibility (e.g. speaking engagements)
- Quickly and easily builds networks and personal relationships
Level 2
Communication/impact and influence
Gaining support from others for ideas, proposals and solutions through effective communication and action.
- Makes effective presentations, targeting message and language of communication to the audience
- Describes a compelling vision for the organization (i.e. translates the organizational vision into terms others understand)
- Uses language that is targeted to the audience (e.g. clients)
- Translates research into business terms, as required (e.g. cost / benefit analysis; return on investment)
Level 3
Interpersonal relations
Interacting effectively with others, maintaining relationships and producing win-win results among people.
- Trusts others to invest themselves in the venture
- Is genuine and authentic; builds trust with staff, client, contacts, etc.
- Negotiates effectively with others, seeking "win / win" outcomes
- Recognizes that business success is as much dependent on dealing effectively and fairly with others as it is on the technology
Level 4
Teamwork/team building
Building, leading and working effectively within work teams.
- Builds teams comprised of the right skills (complementary – technical as well as business and behavioural competencies) to promote business success
- Understands strengths and weaknesses of team members
- Works to overcome barriers to team effectiveness (e.g. helping team members to understand each other, their issues, frustrations and motivators)
- Invests in the team (e.g. through learning, coaching, etc.) to make sure members can succeed
- Is sensitive to the needs, frustrations, interests and issues of each team member