Behavioural competencies for Management services: Self-knowing and self-development

Assessing strengths and weaknesses and engaging in ongoing self-development and improvement; maintaining effectiveness in the face of change or ambiguity.

Level 1

Self-assesses and monitors oneself to maintain personal effectiveness

  • Recognizes and seeks to close gaps in knowledge and skills through self-learning, and/or seeking assistance, advice or coaching.
  • Applies new knowledge and learning to improve job performance.
  • Takes advantage of learning opportunities.
  • Self-assesses and seeks feedback from others to identify strengths and weaknesses and ways of improving.

Level 2

Seeks to improve and maintain personal effectiveness in high demand situations

  • Recognizes personal work capacity and limitations, and manages work accordingly (e.g. delegate, modify priorities).
  • Maintains effectiveness, self-control and a professional attitude when challenged or in situations that are ambiguous or beyond one's control.
  • Actively pursues self-development on an ongoing basis (technically and personally).
  • Designs personal learning objectives based on anticipated future needs of the work unit and NRC.
  • Uses change as an opportunity to develop new skills and knowledge.
  • Sets challenging goals and standards of excellence for self.

Level 3

Impacts on effectiveness of others

  • Maintains effective judgments and decision-making, and responds constructively towards others in high demand, difficult or stressful periods or situations.
  • Positively influences others by remaining energized, enthusiastic and confident in the face of difficult and prolonged work demands.