Behavioural competencies for Management services: Organizational and environmental awareness

Understanding the workings, structure and culture of the organization as well as the political, social and economic climate in which the organization operates.

Level 1

Understands formal structure

  • Recognizes and uses formal structure, rules or processes to accomplish work.
  • Demonstrates understanding of the general environment within which the program operates.

Level 2

Understands informal structure and culture

  • Has a good understanding of the unwritten and informal structure, culture and rules.
  • Effectively uses both formal and informal channels, including networking, for acquiring information, assistance and accomplishing work goals.
  • Quickly adapts to varying cultures and circumstances.
  • Is aware of events external to NRC that impact on the organization.

Level 3

Understands organizational politics, issues and external influences

  • Anticipates issues, challenges and outcomes and effectively operates to best position for the program.
  • Demonstrates an understanding of NRC's vision when providing advice on directions.
  • Uses an understanding of issues and culture to anticipate impacts and to develop strategy and positions.

Level 4

Understands and operates effectively in a broad spectrum of political, cultural and social milieux

  • Demonstrates broad understanding of political, social and economic context within which NRC operates.
  • Operates successfully in a variety of social, political and cultural milieux.
  • Uses broad understanding of political, social and economic context to provide advice on NRC future directions.
  • Seeks to change organizational culture and practices to improve the success of the organization.