Behavioural competencies for Management services: Achievement/results orientation

Focusing efforts on achieving excellent work outcomes consistent with the NRC vision.

Level 1

Achievement/results orientation

Focusing efforts on achieving excellent work outcomes consistent with the NRC vision.

  • Sets and persuasively communicates a clear vision and business direction
  • Demonstrates, through his/her own behaviour, a commitment to the vision; is willing to do what it takes to accomplish the vision (e.g. irregular work hours; personal investment of time and funding; etc.)
  • Looks for staff/team members who are achievement and goal oriented and who do what it takes to succeed
  • Motivated to build a successful venture and to be an entrepreneur
  • Willing to shift roles in order to achieve success (e.g. may need to be more of a marketer than a researcher)
  • Recognizes the importance of, and puts in place, good business processes and practices to support the organization in achieving its business goals (e.g. project management; risk assessment; decision analysis)

Level 2


Anticipating and dealing with problems and issues in a persistent manner; seizing opportunities that arise and going beyond what is expected.

  • Seeks out and exploits business opportunities as they arise
  • Is persistent and tenacious when dealing with problems or challenges (persists when others would give up; remains undaunted)
  • Looks for innovative ways around obstacles or barriers
  • Is willing to operate with limited infrastructure, equipment, resources etc. to achieve success in the long term

Level 3

Continuous Learning & Self-development

Assessing strengths and weaknesses and engaging in ongoing self-development and improvement.

  • Seeks to understand all aspects of creating and sustaining a successful enterprise (technical knowledge is not sufficient)
  • Takes courses and seeks experience to gain understanding of all aspects of the business
  • Seeks out, and is willing to take, guidance from others (e.g. alliances, coaches, mentoring relationships, both formal and informal)
  • Knows own limitations and when to seek expert advice
  • Trusts in others and is willing to give up some control in order to compensate for own limitations

Level 4


Possessing a realistic confidence in one's abilities.

  • Is motivated to achieve goals even though this may mean "trying again" or "trying a different way" when things do not go as planned
  • Is confident in his/her abilities and willing to take risks
  • Willing to make decisions independently
  • Is invigorated by a sense of independence and control
  • Is confident in own abilities to overcome obstacles / barriers
  • Remains effective, energetic and inspiring to others despite obstacles and challenges