Your evaluation of our performance is important to us, and your comments will help us to improve the quality of service we provide to our clients. 1. Personal information First name: Last name: Email: Mailing address: 2. Please indicate which best describes your level of satisfaction with the following: Clarity and ease of use of web-site Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Initial contact with technical personnel Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Clarity and ease of use of written material Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Contact with the Business Office Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied 3. Please indicate which best describes your level of satisfaction with the following aspects of your on-site evaluation: Knowledge of NRC staff Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Attitude of NRC staff (helpful, courteous, professional) Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Timeliness of service Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied Clarity of report Very satisfied Somewhat satisfied Dissatisfied Very dissatisfied 4. Did you encounter any problems? Did you encounter any problems? Yes No Please describe. 5. Additional comments/suggestions Additional comments/suggestions All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate. Submit Leave this field blank