Bibliography of publications


Brassard, Michael. The Memory Jogger: A Pocket Guide of tools for Continuous Improvement. Methuen, MA: GOAL/QPC, 1985, 1988. 86p. TS 156 B72 1988

Brassard, Michael. The Memory Jogger + TM: Featuring the Seven Management and Planning Tools. Methuen, MA: GOAL/QPC, 1985, 1988. 86p. REF TS 156 B72 1989

Deming, W. Edwards. Quality, Productivity and Competitive Position. Cambridge, MA: Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1982. TS 156 D4 1982.

Hradesky, J.L. Productivity and Quality Improvement: a Practical Guide to Implementing Statistical Process Control. New York, McGraw-Hill, 1988. 243p. TS 156.8 H73 1988

Juran, Joseph M. Juran's Quality Control Handbook. 4th ed. New York, McGraw-Hill, 1988. Ref TS 156 J87 1988

Oakland, John S. Statistical Process Control: A Practical Guide. New York, John WIley & Sons, 1986. 281p. TS 157 O19 1986

Poka-Yoke: Improving Product Quality by Preventing Defects. Cambridge, MA: Productivity Press, 1988. Originally published as Pokayoke Dai Zukan, 1987. 282p. TS 156 P6413 1988

Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization. New York, Doubleday, 1990. 424p. HD 58.9 S46 1990

Western Electric Company. Statistical Quality Control Handbook. ITT Publication, 1956. Emphasis on control charts, inspection, and process capability studies. TS 156 W43 1958


Bhote, Keki R. "SPC Made Easier, Simpler, More Statistically Powerful." Target 3 no.3 (Fall 1987): 12-20.

Burr, John T. "The Tools of Quality -- Part VI: Pareto Charts." Quality Progress 23 no.11 (Nov. 1990): 59-61.

Burr, John T. "The Tool of Quality -- Part VII: Scatter Diagrams." Quality Progress 23 no.12 (Dec. 1990): 87-89.

Drucker, Peter F. "The Emerging Theory of Manufacturing." Harvard Business Review 68 no.3 (May/June 1990): 94-102. Background on SQC cost accounting.

Juran's Quality Control Handbook. J.M. Juran, ed., and Frank M. Gryna, assoc.ed. 4th ed. New York, McGraw-Hill, 1988. Section 24: "Statistical Process Control" 24.1-24.39. REF TS 156 J87 1988.

Klein, Janice A. "The Human Costs of Manufacturing Reform." Harvard Business Review 67 no.2 (March/April 1989): 60-61, 64-66. Moving work teams "from the ideal of autonomy to that of collaboration" can reduce the trauma of introducing JIT and SPC.

Kowalick, Jim and Duranona, Leo. "The Cave-By-The-Lake Tribe Discovers SPC." The TQM Series (Aerojet Ordnance). no.1 (July 1989): 12pp + "Or in caveman terminolgy, 'Stone Process Control.'"

Munoz, Jairo and Nielsen, Chase. " SPC: What Data Should I Collect? What Charts Should I Use?" Quality Process 24 no.1 (Jan. 1991): 50-52.

Nolan, Kevin M. "Planning a Control Chart." Quality Progress 23 no.12 (Dec. 1990):51-55.

Pryor, Lawrence S. "Benchmarking: A Self-Improvement Strategy." Journal of Busines Strategy 10 no.6 (Nov./Dec. 1989):28-32.

Sarazen, J. Stephen. "The Tools of Quality -- Part II: Cause and Effect Diagrams." Quality Progress 23 no.7 (July 1990):59-62.

Shainin, Peter D. "The Tools of Quality -- Part III: Control Charts." Quality Progress 23 no.8 (Aug. 1990):78-82.

"The Tools of Quality -- Part IV: Histrograms." Quality Progress 23 no.9 (Sept. 1990): 75-78.

Wheaton, Warde, F. and Weimerskirch, Arnold M. "The Journey to Total Quality: A Fundamental Strategic Renewal." Business Forum 14 no.2 (Spring 1989):4-7.

Xerox Corporation. "Competitive Benchmarking: What It Is and What It Can Do For You." Stamford, CT: Xerox Corporate Quality Office, 1987. (700P90201) 22p.; "Competitive Benchmarking: The Path to a Leadership Position." Xerox Corp., 1988. (700P90261) 23p. [pamphlet]